Can companies also apply for the new Visa LibertyCard?
Yes. We have special application forms for companies. You will find these under Company applications or you can order them via our infoline on +41 58 717 21 11.
Can the credit limit be exceeded?
The personal credit limit may be exceeded briefly, for example for a major purchase, in justified exceptional instances.
Why do I need to state my income when applying for a Visa LibertyCard?
Like all other credit cards, the Visa LibertyCard is subject to the Swiss Consumer Credit Act. This requires applicants for a cashless means of payment to disclose their financial situation.
Why do I need to send a copy of an identification document when applying for a Visa LibertyCard?
Like all credit cards, the Visa LibertyCard is subject to the Swiss Consumer Credit Act. This requires the issuer of a cashless means of payment to be aware of the identity of the applicant.
Is the Visa LibertyCard secure?
The Visa LibertyCard uses the latest security standards, such as chip technology and personal PIN. If your Visa LibertyCard is lost, stolen or you suspect misuse, you can call us free of charge, 24 hours a day, 365 days a year, via our infoline on +41 58 717 21 11. We assume liability for any misuse from the time you report the loss.
General security tips
Sign your Visa LibertyCard on the back as soon as you receive it.
Always keep your Visa LibertyCard in a safe place, and check regularly that you still have it in your possession.
If your Visa LibertyCard is missing, whether as a result of loss, theft or retention at an ATM, please use our 24-hour infoline to have it blocked immediately.
Protect the magnetic strip on the rear of the card from scratches and avoid strong magnetic fields (mobile phones, loudspeakers, magnetic clasps etc).
When making a cash withdrawal at an ATM, don’t become distracted and don’t let other people see as you enter your PIN.